Expanding on recent work on scheduling with predicted job sizes, we consider the effect of the cost of predictions in queueing systems, removing the assumption in prior research that predictions are external to the system's resources and/or cost-free. Additionally, we introduce a novel approach to utilizing predictions, SkipPredict, designed to address their inherent cost. Rather than uniformly applying predictions to all jobs, we propose a tailored approach that categorizes jobs to improve the effectiveness of prediction on performance. To achieve this, we employ one-bit "cheap predictions" to classify jobs as either short or long. SkipPredict prioritizes predicted short jobs over long jobs, and for the long jobs, SkipPredict applies a second round of more detailed "expensive predictions" to approximate Shortest Remaining Processing Time for these jobs.

Queuing network control determines the allocation of scarce resources to manage congestion, a fundamental problem in manufacturing, communications, and healthcare.

Heavy-tailed distributions, prevalent in a lot of real-world applications such as finance, telecommunications, queuing theory, and natural language processing, are challenging to model accurately owing to their slow tail decay. Bernstein phase-type (BPH) distributions, through their analytical tractability and good approximations in the non-tail region, can present a good solution, but they suffer from an inability to reproduce these heavy-tailed behaviors exactly, thus leading to inadequate performance in important tail areas. On the contrary, while highly adaptable to heavy-tailed distributions, hyperexponential (HE) models struggle in the body part of the distribution. Additionally, they are highly sensitive to initial parameter selection, significantly affecting their precision. To solve these issues, we propose a novel hybrid model of BPH and HE distributions, borrowing the most desirable features from each for enhanced approximation quality. Specifically, we leverage an optimization to set initial parameters for the HE component, significantly enhancing its robustness and reducing the possibility that the associated procedure results in an invalid HE model. Experimental validation demonstrates that the novel hybrid approach is more performant than individual application of BPH or HE models. More precisely, it can capture both the body and the tail of heavy-tailed distributions, with a considerable enhancement in matching parameters such as mean and coefficient of variation. Additional validation through experiments utilizing queuing theory proves the practical usefulness, accuracy, and precision of our hybrid approach.

Expanding on recent work on scheduling with predicted job sizes, we consider the effect of the cost of predictions in queueing systems, removing the assumption in prior research that predictions are external to the system's resources and/or cost-free. Additionally, we introduce a novel approach to utilizing predictions, SkipPredict, designed to address their inherent cost. Rather than uniformly applying predictions to all jobs, we propose a tailored approach that categorizes jobs to improve the effectiveness of prediction on performance. To achieve this, we employ one-bit "cheap predictions" to classify jobs as either short or long. SkipPredict prioritizes predicted short jobs over long jobs, and for the long jobs, SkipPredict applies a second round of more detailed "expensive predictions" to approximate Shortest Remaining Processing Time for these jobs.

We consider the problem of delivering multiple packages from a single pickup depot to distinct goal locations using a homogeneous fleet of robots with limited carrying capacity. We propose VCST-RCP, a Voronoi-Constrained Steiner Tree Relay Coordination Planning framework that constructs sparse relay trunks using Steiner tree optimization and then synthesizes robot-level pickup, relay, and delivery schedules. This framework reframes relays from incidental byproducts into central elements of coordination, offering a contrast with traditional delivery methods that rely on direct source-to-destination transport. Extensive experiments show consistent improvements of up to 34% compared to conventional baselines, underscoring the benefits of incorporating relays into the delivery process. These improvements translate directly to enhanced energy efficiency in multi-robot delivery under capacity constraints, providing a scalable framework for real-world logistics.

While queueing network models are powerful tools for analyzing service systems, they traditionally require substantial human effort and domain expertise to construct. To make this modeling approach more scalable and accessible, we propose a data-driven framework for queueing network modeling and simulation based on autoregressive sequence models trained on event-stream data. Instead of explicitly specifying arrival processes, service mechanisms, or routing logic, our approach learns the conditional distributions of event types and event times, recasting the modeling task as a problem of sequence distribution learning. We show that Transformer-style architectures can effectively parameterize these distributions, enabling automated construction of high-fidelity simulators. As a proof of concept, we validate our framework on event tables generated from diverse queueing networks, showcasing its utility in simulation, uncertainty quantification, and counterfactual evaluation. Leveraging advances in artificial intelligence and the growing availability of data, our framework takes a step toward more automated, data-driven modeling pipelines to support broader adoption of queueing network models across service domains.